Client Relationship Associate (IT Resource Augmentation)

About AugmntX:

AugmntX is a leading developer platform that connects exceptional developers from around the world with top companies. We're a remote-first company headquartered in Mumbai, India, on a mission to empower global development teams. In the IT Resource Augmentation industry, we connect highly skilled developers with companies seeking specific talent for their projects.

The Role

We're seeking a dedicated Client Relationship Associate with a solid understanding of the IT Resource Augmentation industry to join our growing team. You'll play a vital role in supporting our Account Executives and Client Success Managers by providing exceptional service to our valued clients.

Responsibilities:

• Collaborate with Account Executives and Client Success Managers to understand client needs, project requirements, and ideal developer profiles specific to IT resource augmentation.
• Proactively source and pre-screen qualified IT talent based on established criteria, ensuring a steady pipeline of potential candidates for client consideration.
• Manage and maintain client communication, keeping them informed on project progress, interview schedules, and candidate updates.
• Schedule interviews, coordinate logistics, and manage candidate documentation throughout the recruitment process.
• Assist with onboarding new hires and ensure a smooth transition for both clients and developers.
• Prepare reports and presentations to support client meetings and presentations, highlighting relevant data and project updates.
• Manage and update client accounts within our CRM system, ensuring accurate and up-to-date information.
• Provide administrative and operational support to the Account Management and Client Success teams.

 

Qualifications:

• Minimum 3+ years of experience in a client-facing role, preferably within the IT Resource Augmentation industry.
• Strong understanding of IT project lifecycles and basic knowledge of various IT skill sets (programming languages, frameworks).
• Excellent communication and interpersonal skills, with the ability to build rapport with clients, candidates, and internal teams.
• Demonstrated organizational skills, with the ability to manage multiple tasks efficiently and prioritize effectively.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and comfortable using CRM systems.
• A detail-oriented and proactive approach, with a strong work ethic and a commitment to providing exceptional customer service.

 

Benefits:

• Competitive salary and benefits package
• Opportunity to work with a talented and driven team in a fast-paced environment.
• Be a key player in AugmntX's mission to connect exceptional IT talent with top companies.
• Enjoy the flexibility and freedom of a remote-first work culture.

 

Ready to join us

• We offer a dynamic and rewarding work environment for passionate Client Relationship Associates who are excited to support our client success. If you're a detail-oriented individual with a strong desire to provide exceptional service, we encourage you to apply!
• Solve the following hexadecimal code "1F2DAB59E" to decimal & text your name along with the position you are applying for to get ahead in your interview process.