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Business challenges
The Healthfully team faced three key business challenges.
The Healthfully team faced three key business challenges.
The Healthfully team faced three key business challenges.
Build a holistic solution that
In creating their app, Healthfully wanted to accomplish two goals.
Create a caregiving community through the platform that includes different circles of care, containing:
To ensure the scope of the project was aligned with business values, we divided the discovery phase into three stages
Analysis. Define business requirements, determine the product’s market positioning, analyze the product architecture, and elicit the best technical solutions.
Design. Create a product vision and roadmap and build an architectural design in line with business goals.
Requirements. Formalize the product vision into the project scope for the development team and perform initial project setup.
This project requires us to work with different groups of stakeholders who contribute to the project backlog
To align the processing of stakeholders’ input, we:
We needed to integrate with some poorly documented legacy systems. Our task was to ensure system integrity regardless of the technologies. The integrations we implemented included:
We ensured HIPAA compliance by:
We ensured product security with:
During five years of our collaboration, there were several times when we had to quickly scale the project team. The last time, we had just a couple of weeks to scale the team from 12 to 30 people.
We were in the middle of building the core Healthfully functionality when the coronavirus outbreak started. In addition to the ongoing core development, the client asked us to create urgent virtual visit functionality to enable remote doctor appointments.
We managed to build live health video chat functionality within two weeks that effectively replaced many in-office visits during the pandemic. We made the virtual visit functionality capable of being integrated with any enterprise master patient index or third-party enterprise risk management system.
Due to healthcare specifics, we had to make complex functionality clear, intuitive, and user-friendly for non-techies, people with disabilities, and different age groups. The Healthfully app includes many user roles, and we made the UX comfortable for all users by
Our client asked us to digitize the process by which care coordinators create patient referrals. The client provided us with their existing workflow as a starting point. As you can see in the diagram below, it was full of manual work, clarifications, and calls.
This was ineffective and time-consuming. Our task was to analyze the current workflow and add functionality that would significantly decrease the process complexity.
To digitize the referral process, we created models to visualize the future state and to model the sequence of events and the flow of information. Together with our business analyst, we designed and developed the corresponding functionality.
Thanks to the results of our collaboration, Healthfully and its partners are currently
Healthfully is a California-based startup that offers a multiplatform healthcare solution to meet the needs of all hospital stakeholders. The platform digitizes processes from C-level decision-making to routine processes of all medical specialists, non-medical hospital personnel, laboratory staff, and healthcare consumers.
We’re literally saving people’s lives, getting people back to work, educated, and back to college. The influence that this solution can have on the world is incredible.
Vice President of Strategy, Healthfully`s partner